Privacy Policy for Tap N’ Bite Application

Privacy Policy For Tap N' Bite Mobile Application

Last Updated: August 3,2023

 

Thank you for being part of the TNB – Driver family. This privacy policy explains how we collect, use, share, and safeguard your personal information when you use our food delivery driver app. By using our app, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information when you use Tap N’ Bite:

  1. User Account Information: When you create an account, we collect your name, email address, phone number, and a securely hashed password.

  2. Delivery and Payment Information: To facilitate food delivery and process payments, we collect delivery addresses, payment card information, and billing details.

  3. Location Data: We collect your device’s location data to provide accurate delivery estimates and enhance your app experience. You can control location permissions through your device settings.

  4. Usage Information: We gather information about how you interact with the app, including app features used, pages visited, and interactions with restaurants and menus.

  5. Communication Data: We may collect data from your communications with our customer support, feedback forms, or other contact methods.

  6. Device Information: We collect device information such as device type, operating system version, and unique device identifiers.

Children’s Privacy

Tap N’ Bite is intended for users of all ages, including those under the age of 13. However, we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and you believe your child has provided us with their information without your consent, please contact us at [contact email/phone number] to have it removed.

Parental Consent

If you are under the age of 13 and wish to use Tap N’ Bite, please ask your parent or guardian to review this Privacy Policy and provide their consent. Parents or guardians, if you become aware that your child under 13 has provided us with personal information without your consent, please contact us immediately.

How We Use Your Information

We use your personal information for various purposes, including:

  1. Order Fulfillment: To process and deliver your food orders and ensure a seamless dining experience.

  2. Payment Processing: To facilitate secure payments for orders.

  3. Customer Support: To address your inquiries, provide assistance, and improve our services.

  4. App Improvement: To analyze usage patterns, optimize app performance, and enhance user experience.

  5. Marketing and Communication: To send you promotional offers, updates, and relevant information about our services. You can opt out of these communications at any time.

Data Sharing and Disclosure

We may share your information with the following parties:

  1. Restaurants: To fulfill your orders, we share necessary details with restaurants.

  2. Delivery Partners: We share your delivery address and instructions with our delivery partners.

  3. Payment Processors: For secure payment processing.

  4. Service Providers: We engage third-party service providers to assist with app development, analytics, and customer support.

  5. Legal Compliance: We may disclose information as required by law or to protect our rights, privacy, safety, or property.

Data Security

We implement industry-standard security measures to safeguard your personal information. However, no data transmission or storage can be guaranteed as 100% secure.

Your Choices

You can:

  1. Access, update, or delete your account information.
  2. Control location sharing preferences.
  3. Opt out of marketing communications.
  4. Disable cookies through your browser settings.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@tapnbite.store.