Privacy Policy For TNB - Driver Application
Last Updated: August 3,2023
Thank you for being part of the TNB – Driver family. This privacy policy explains how we collect, use, share, and safeguard your personal information when you use our food delivery driver app. By using our app, you agree to the practices described in this policy.
Information We Collect
Information You Provide
- Driver Profile: When you create an account, we collect your name, contact details, driver’s license, vehicle information, and other relevant information required for identity verification and service provision.
Information Collected Automatically
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App Usage Data: We collect data about how you interact with the app, including your activity, orders, routes, and communications. This helps us improve our services and enhance your experience.
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Location Data: We collect your device’s location data while you’re using the app to enable efficient food deliveries.
Information from Third Parties
- Background Checks: We may collect information from third-party background check services to ensure the safety and security of our platform.
How We Use Your Information
We use the collected information for various purposes, including:
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Service Delivery: To match you with delivery orders and facilitate seamless deliveries.
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Communication: To provide you with order details, customer instructions, and updates related to your deliveries.
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Safety and Security: To ensure the safety of you, our customers, and the TNB community, including using location data for emergency assistance and dispute resolution.
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Driver Support: To provide you with assistance, feedback, and troubleshooting.
Data Sharing and Disclosure
We may share your information with:
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Restaurants and Customers: To enable accurate order processing and delivery.
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TNB Platform: To facilitate communication between drivers and customers.
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Third-Party Partners: For services such as payment processing, background checks, and analytics.
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Legal Authorities: When required by law or to protect our rights and safety.
Your Choices
You can:
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Profile Management: Review and update your account information.
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Location Control: Control location sharing through your device settings.
Data Security
We take measures to safeguard your information, but no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this privacy policy as our services evolve. Any changes will be communicated through the app.
Contact Us
If you have questions about this privacy policy, please contact us at info@tapnbite.store